FAQ
Home — FAQ
I'm not tech-savvy. Will this be hard to use?
No. We set everything up for you and keep it simple. You’ll have a single dashboard for all your leads and conversations. If you can check email or texts, you can use our system – and we’re here to support you if you need help.
What if I want to cancel?
No problem. There are no long-term contracts. Our service is month-to-month. If for any reason you need to pause or stop, you can cancel at any time with no penalty. (But our clients rarely leave once they see the results!)
Do I have to pay for updates?
No. Because everything runs in the cloud, updates roll out automatically. When new features or templates are added, they appear in your account at no extra cost.
Is my data secure?
While it's helpful to have basic content such as text and images ready, we understand that some clients may need assistance with content creation. Our team can help you with content development, including copywriting, image selection, and more, to ensure your website is both visually appealing and informative.
Do I get automations or templates in my account?
Yes. You’ll get access to our UK-ready snapshots, which include websites, funnels, calendars, workflows, forms, and pipelines. These are designed to save you time and get you live faster.
If I have questions, is there someone I can talk to?
Yes. You can email us or use live chat for direct support. (Live chat only available on premium plans.)
What are the usage costs?
Usage costs are pay-as-you-go and only apply when you send texts, emails, or use phone numbers. You’ll find a full breakdown on our usage page.
Can I blog inside Lead It Lab?
Yes. You can publish blogs, optimise them for SEO, and connect them to your funnels and email campaigns.
Do I have scheduling capabilities inside Lead It Lab?
Yes. You can create and manage calendars directly in your account. This includes booking links, availability settings, reminders, and follow-up sequences. Everything is handled in one place, so you don’t need separate scheduling tools like Calendly.
Can I transfer a sub-account into or out of Lead It Lab?
Yes. You own your data and can move it at any time. Just contact us by email or chat and we’ll guide you through the process.
Do you offer onboarding help?
Yes. We provide onboarding support to help you set up your account and get running quickly.
What GoHighLevel features are available in Lead IT Lab?
All the GoHighLevel Features included with your account and are continously updated and added to. They include:
Workflow Builder
Campaign Builder
2-Way SMS and Email
Pipeline Management
Landing Page Builder
Website Builder
Ecom Store
Standard Integrations
Calendar
Email Builder
Power Dialler
Call Tracking
Google & Facebook Reporting
Attribution Reporting
Reputation Management
Form Builder
Survey Builder
Call Recording
Website Widget
Intent Triggers
Memberships
Basic API Access
Payment Processing
Documents and eSign
Invoicing
Estimates
Can I use this for content and SEO too?
Yes. Alongside your backend setup, we offer researched blog writing and 12-week SEO sprints. This gives you both the foundations and the growth engine for organic demand.
Can I customise pages with my brand colours and fonts?
Yes. All websites, funnels, and emails can be tailored to your branding. We support Google Fonts and full colour customisation.
Do you integrate with social platforms?
Yes. Lead It Lab integrates with Facebook, Instagram, LinkedIn, TikTok, Pinterest, and more.
Can I sell products or memberships?
Yes. You can run e-commerce, offer memberships, sell courses, and take payments using Stripe, PayPal, Square, and Authorize.net.
Do you have document and e-sign functionality?
Yes. You can create proposals, contracts, and agreements inside Lead It Lab and send them directly to clients. Each document supports electronic signatures and can include payment links, so you can close deals and get paid faster without extra tools.
Can I create invoices and connect to my accounts system?
Yes. You can generate invoices directly inside Lead It Lab and connect your account to platforms like QuickBooks, Xero, and others. This makes it easy to track payments, sync financial data, and keep everything in one place without extra admin.
Transform Your Business with Calm, Compounding Growth
We work with clinics, consultants, and service trades across the UK. If you are ready to stop juggling tools and start seeing consistent results, let’s build your backend properly. Book your demo and take the first step today.
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